Transalta: SAP Migration
Moving 650,000+ Customers, with 130 CSR's a credit control team of 50 people and over 20 external interfaces. The Transalta SAP data migration was a complex migration project.
When Transalta purchased the retail businesses of NZ Power in order to grow its customer base, they decided to merge all systems into a single SAP platform which would incorporate both CRM and Billing functions. This new platform was then to be used by the Canadian parent company. This massive 20 month project combined system implementation by Accenture, the implementation of a new organisational structure and the convergence and migration of Legacy systems data.
Key factors in the project.
● Convergence of 3 different Legacy system
● Implementation of a new organizational structure.
● Large volumes of data.
Circini managed the migration aspect of the project, delivering to time schedule and with a strikingly low inaccuracy rate of less than 0.5%. In conjunction with the complexities of the project we implemented a historic data viewer in order to access the 3 different legacy systems.
